It only takes one toxic manager to make your life hell. To minimize their impact, we need to change the work culture. Our goal is to build a safe space in a collaborative work environment. A good Scrum Master embraces the principles of servant leadership. Author: Mark Haynes, https://dmarkhaynesconsulting.godaddysites.com/ That is easier said than done. How do you build that little acre of paradise when management can destroy it through indirect messaging or willfully creating a hostile working environment? To help your team you must first survive. In the meantime, you need a thick skin and effective countermeasures. It’s vital to identify the players and their modus operandi. If you want to play in their sandbox, you must be smarter than they are. We aren’t discussing those who don’t fully live up to being a servant leader or have picked up a few “Nasty Little Hobbits”. This isn’t about a few anti-patterns. I’ve presented four generic strategies. The tactics deployed are scenario-based and will change if you are senior management, a Scrum Master, or a team member. One: Hide and try not to be noticed. This is the typical default that eventually fails. Is your boss or the reigning clique going victim-shopping? Guess what, you are probably next. You might survive long enough to post out. Fly your white flag of surrender with pride. Two: Become their minion. Help bully those targeted. Become the boss’s snitch, and provide valuable intel on fellow team members. This works, if you’re willing to sacrifice [...]
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